Contact Us

We'd love to hear from you. Reach out for support, partnerships, or general inquiries.

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Email Support

For general inquiries and technical support

support@kineticfamily.id

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Business & Partnerships

IB partnerships, integrations, and collaborations

business@kineticfamily.id

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Security

Report security vulnerabilities responsibly

security@kineticfamily.id

Response Time

We typically respond within 24 hours on business days (Monday–Friday, 09:00–18:00 WIB).

Before You Contact Us

Check our Terms of Service for general policies
Review our Privacy Policy for data-related questions
For account issues, include your registered email in your message

Disclaimer: KINETIC FAMILY is an independent trading analytics platform. We do not provide financial advice, manage client funds, or operate as a broker. All trading decisions are your own responsibility.